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Cookie Policy

Last updated 28 March 2026.

1. What We Use Cookies For

Cookies help us recognize you, remember your choices, and understand how you use our site. Some are essential. Others help us improve.

2. Types of Cookies
Strictly Necessary
  • Session authentication (login)
  • Security tokens (CSRF protection)
  • Shopping cart

No consent required. These must work for the site to function.

Functional
  • Language preference
  • Display settings
  • Account preferences

We ask for your consent on these.

Analytics
  • PostHog (pages visited, user flow, feature usage)

PostHog helps us understand site usage. Consent required.

Marketing
  • Customer.io (email and account tracking)

Tracks email opens and site interactions. Consent required.

3. Your Consent

First visit: consent banner. You can accept all, reject non-essential, or manage preferences in the footer.

No pre-checked boxes. No cookie walls. You choose. Preferences stored for 5 years, changeable anytime.

4. Managing Cookies

Via our site: Click "Cookie Preferences" in the footer.

Via your browser: Most browsers let you manage or block cookies in Settings. Blocking necessary cookies may break site features.

Withdraw consent: Update your preferences in our Cookie Consent Tool, clear cookies in your browser, or contact us.

Withdrawing consent does not affect processing that happened before you withdrew.

5. Third Parties

PostHog and Customer.io process cookie data under contract, only for the purposes we specify.

6. Contact

Alva Technologies AS

Questions? Email us. Complaints go to Datatilsynet at datatilsynet.no.

This policy complies with the Norwegian E-Commerce Act, GDPR, and ePrivacy Directive (2002/58/EC).